Privacy Policy

Effective Date: 18/01/2025

Welcome to Cellphone Warehouse (PTY) Ltd ("Company," "we," "our," "us"). Your privacy is critically important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, cellphonewarehousebw.com (the "Website"), or interact with our services. By using our Website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect both personal and non-personal information to provide you with the best possible service. This includes:

1.1 Personal Information

  • Name

  • Contact details (e.g., phone number, email address)

  • Shipping and billing address

  • Purchase history

  • Payment information (processed securely through third-party providers)

1.2 Non-Personal Information

  • IP address

  • Browser type

  • Device type

  • Pages visited on our Website

  • Time spent on the Website

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending promotional emails and offers (only with your consent)

  • Improving our Website and services

  • Detecting and preventing fraud

  • Complying with legal obligations


3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in order processing, payment processing, and website functionality.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies help us:

  • Recognize your browser or device

  • Remember your preferences

  • Deliver personalized content and advertisements

You can manage your cookie preferences through your browser settings.


5. Data Security

We implement robust security measures to protect your personal information, including:

  • Secure Sockets Layer (SSL) encryption

  • Regular security audits

  • Restricted access to personal data

Despite these efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.


6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt-out of marketing communications

To exercise these rights, please contact us at sales@cellphonewarehousebw.com.


7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any information.


8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.


9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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